“Offending Command” Error message, generated when printing to a PostScript printer. Problem: When printing a PDF Image file or PDF. Getting this error when outputting to a Konica c using postscript drivers (but it will work with ERROR: stackunderflow. OFFENDING COMMAND: astore. The problem does not happen in x4 any help is appreciated – Error: stackunderflow; OffendingCommand: astore ]%% Stack: [-null- -null- -null- -null-] .

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I am a desktop support engineer for a large company here in the UK. I have an issue with printers syntax erroring on random documents.

Syntax Errors on Xerox Printers – Customer Support Forum

I am told by our problem management that there is nothing we can do as the printers are rubbish, but I dont belive this. On a – Printing PS3 is displayed on the printer for around 30 seconds maybe more. Rebooting the printer seems to resolve this however the issue will return.

Sometimes only half of a document will print This includes windows test pages. Sometimes the page will duplex and display the following error message on the reverse side —. I have read Adobes ‘Troubleshoot Postscript Errors’ web page and my first thoughts are that this problem is occuring at the system level as it occurs from random documents and not specific documents.


post script error

Basically is there anyone here who has seen these before or stackunderf,ow confirm that this is not a problem with the printers?

I have even reloaded the firmware and replaced the mainboard but still the issue remains. Another point to note is that if I swap the printer, the issue is still there.

If users print to another on a different floorplate then it prints!

I seem to be running round in circles here. Hmm, it could occur because of several reasons, my first though is the postscript part, as this is a postscript error.

Error: stackunderflow offending command: curveto

Try using a PCL driver instead? Could it be that the documents printed when this error comes up is PDF documents? More info from the users is that its atackunderflow Word documents that cause the issue but happens on Powerpoint, Excel, Emails Word related and test prints. So would you discount ‘The comnand are rubbish and there’s nothing we can do’ statement?

We dont have a tech refesh until December and quite franky this can’t go on for this amount of time. Oh and no I haven’t tried a PCL driver.


“Offending Command” Error message, generated when printing to a PostScript printer

I do not have access to the print servers here. But its something I will offeneing into. No I would not say that, according to what I understand the machine itself should be working correctly as the printing quality is fine, it’s just that it prints out the faults instead of the actual job.

Auto-suggest helps you cokmand narrow down your search results by suggesting possible matches as you type. Syntax Errors on Xerox Printers. Many Thanks for reading and Offejding hope someone can help. All forum topics Previous Topic Next Topic. It is usually the program used or the postscript driver that is to blame here. Yes we have been instructing users to print PDF’s as images and that does work most of the time.

Many Thanks again for your time.

You can also try installing the PCL driver instead and see if that helps. To my understanding it is because of the postscript driver. Thank you very much. Thumbs up to you!